Reference

Privacy Policy for Your Account

last4d Privacy Policy sets out how we collect, use and protect details connected with your account, wallet status and lobby access.

Clear data purposesWallet detail controlsCookie choicesAccount access records

Explore Our Lobby Read FAQ

How Privacy Applies To Wallet Details

last4d Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy explains why we need certain details when you create an account, confirm your phone and request wallet activity. For a DANA, OVO or GoPay transaction, we may retain the account reference, amount, status and receipt details needed to match your request with our

1
records. QRIS, bank transfer and virtual account activity can create similar references, while your bank credentials remain with the relevant payment service. We use these records to confirm account ownership, investigate a stalled status and answer a receipt request. We do not ask you to send
2
a wallet password through support. Where local law permits, we process account and payment details for the services you request, security checks and legal duties.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATH

Get Help With Policy Requests

A clear contact route matters when you want to ask about a record, correct a detail or understand a wallet status.

DATA HANDLING PRACTICE

What We Do With Your Details

We keep our Privacy Policy tied to practical account events rather than vague promises. A phone check connects access to the account you opened, while payment references help us trace a receipt…

Account creation

When you open an account, we collect the details needed to create your profile and provide access where local law permits. We do not need unrelated personal details.

Phone verification

Before account access, a phone verification step helps connect activity to the correct profile. Keep your verification code private and never place it in a support message.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us match a requested transaction with your account and resolve receipt or status questions.

Cookie controls

Cookies can remember sign-in choices, language settings and security signals on your phone or desktop. Your browser settings can remove or restrict them, though some account steps may need them.

Security checks

We use account activity, device signals and verification records to spot unusual access. If a check pauses your account, contact support from the signed-in help path for the next step.

Retention requests

We retain records only for the purpose they serve, including account support, transaction matching and legal duties. Ask us through policy support whether a correction or deletion request can be handled.

Privacy Policy Answers For Indonesia

These Privacy Policy answers cover the questions we expect before you open an account from Indonesia. They explain what we collect, how wallet references are used, what cookies do on a phone, and how to contact us about access, corrections or retained records. If your situation is specific, send the account reference through support rather than posting personal details publicly.

The last4d Privacy Policy covers account details, phone verification, device and cookie signals, payment references, support records and retention. It explains why we use each category, how you can ask about it and which requests may depend on local law.

We use your phone number for account creation and the verification step before access. It helps connect your sign-in activity to one account and supports account recovery. Do not send a verification code to support or include it in a receipt message.

No. Our policy concerns transaction references such as status, amount and receipt details for DANA or QRIS activity. Your wallet password and banking credentials remain with the relevant payment service. We ask for a reference only when checking a transaction.

Sign in, open the account help path and state which detail appears wrong. Include the email or phone linked to your profile so we can locate the record. We may ask for additional verification before changing account data or payment references.

You can send a retention or deletion request through policy support. We assess the request against the purpose of the record, transaction matching needs and legal duties. Some records may need to remain for a defined operational or legal reason.

Cookies can remember selected settings, sign-in preferences and security signals on your phone. You can restrict or clear them through your browser controls. If you remove required cookies, we may ask you to repeat verification or account access steps.

Use the cashier support path while signed in and provide the DANA, OVO, GoPay, QRIS, bank transfer or virtual account receipt reference. We use it to locate the status without requesting your wallet password. Access remains where local law permits.

Privacy Policy for Your Account

Get Help With Policy Requests

What We Do With Your Details

Account creation

Phone verification

Payment matching

Cookie controls

Security checks

Retention requests

Privacy Policy Answers For Indonesia

01 What does the last4d Privacy Policy cover?

02 Why does last4d need my phone number?

03 Does the policy store my DANA or QRIS password?

04 How can I request a correction to my account data?

05 Can I ask last4d to remove my personal data?

06 How do cookies affect Privacy Policy choices on mobile?

07 Where can I ask about a wallet status record?

Related Pages